Terms & Conditions
The time I need to prepare an order for dispatch varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
I gladly accept exchanges and refunds.
Contact me within: 14 days of delivery
Return items back within: 30 days of delivery
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If returning an item from outside of the UK, the buyer must clearly mark their package 'Return Goods'. If this is not done and any additional customs costs are incurred, these will be deducted from the refundable amount.